Water supply leaks. We've got you covered.
Leak on your private supply pipe. Homes and commercial. Greater Sheffield and South Yorkshire. 18 years on the water network.
We take the worry from you. Leak detection, excavate and repair. Full turnkey.
Your pipe, your responsibility
- You own the supply pipe from the property boundary to the building.
- That includes sections under paths, roads or neighbours' land.
- Shared pipes are jointly owned.
What your water company can do
- Require repair within 30 days.
- Serve a Section 75 notice under the Water Industry Act 1991.
- Repair it themselves and bill you.
- Cut off a business supply.
Our service
- Locate the leak.
- Cut and cap at the boundary to prove whose pipe it is.
- Excavate.
- Repair or renew the supply pipe, including lead replacement.
- Reinstate.
- Paperwork.
Approved and accredited
Water companies refer customers to WaterSafe. We are on the WaterSafe register. WIAPS approved. CHAS Standard accredited (SSIP).
Before you call
- Check your home insurance first.
- Metered? You may claim a one-off leak allowance if the leak is fixed promptly. We supply an itemised invoice with photos to support it.
FAQ
Who owns the supply pipe?
You do, from the property boundary to the building. That includes sections under paths, roads or neighbours' land. Shared pipes are jointly owned.
What if I ignore it?
Your water company can require repair within 30 days. It can serve a Section 75 notice under the Water Industry Act 1991, repair the pipe itself and bill you, or cut off a business supply.
Can I get money back on my water bill?
Metered customers may claim a one-off leak allowance if the leak is fixed promptly. We supply an itemised invoice with photos to support your claim.
Will my insurance cover it?
Check your home insurance first. Some policies cover supply pipe repair.
Homes and businesses?
Both.